The fastest way to reserve your apartment is by submitting an enquiry form or giving us a call.
Once we receive your enquiry, our team will contact you via your preferred channel — phone, email, WhatsApp, or WeChat.

Please note that online booking is not available for our apartments. By enquiring directly, you’ll receive a tailored quote and preferential rate based on your length of stay. Our team will check the latest availability and rates, then help you secure your preferred apartment — or recommend exceptional alternatives that meet (and often exceed) your expectations.

We accept all major credit cards, including VISA, Mastercard and American Express.

Yes - all bills are included in our rates. There are no extras - like utilities or council tax to pay.

In some cities - (like Lisbon, for example), a small city tax applies that every visitor or tourist has to pay. We absorb this into our rates for you.

Our minimum length of stay is typically 2 months. The average length of stay of our guests sits between 3-9 months.

Student Luxe is our parent company - Stay Luxe is our dedicated channel to assisting HNW guests find luxury stays in London.

Since 2019, Student Luxe has been the leading provider of luxury student accommodation worldwide, trusted by discerning families and guests seeking exceptional residences, meticulous attention to detail, and seamless service.

The growing network of high-profile clientele organically inspired the creation of Stay Luxe - allowing us to deliver luxury long-stay apartments in London to a wider audience.

Yes and no. Some of our apartments require a security deposit, and some don’t. This will be clarified during your conversations with one of our reservations team.

If there is a deposit to pay, it is managed by a third party (usually the DPS).

The prices are per apartment. We offer free dual occupancy depending on apartment type.

For example - a two bedroom apartment can sleep a maximum of 4 guests, etc. We would charge the same rate if there was 1 person staying in this apartment or 4.

If you decide to cancel less than 30 days before your check-in date, the first 90 days of the reservation will be charged.

If you decide to cancel after you’ve already checked-in, then the break clause is valid from the 90th night onwards, so up to 28 nights' rent will be chargeable.

PS - if you’re unsure about the above, just ask us!

No - nor do we need the entire payment for the duration of your stay up front. We appreciate that many of our guests are not from the UK, so we do not require guarantors or credit checks. Payments can be split into 1,2,3 or 4 instalments.

Yes. All of our apartments come fully furnished, with fully-equipped kitchens. They have all the quality necessary pots, pans, cutlery, glasses, etc that you might need.

Yes. Hotel-standard bedding is provided. If you would like to bring your own let us know and we can make special arrangements.

Yes. Our professional maid cleaning service is included with every Stay Luxe stay (unless you have asked for this to be removed from your booking).

This includes fresh linen for the bedroom, towels and toiletries for the bathroom.